Delivery Information

  • Free Returns†

    Return to any DPD parcel shop or Julian Charles store

  • Secure Checkout

    Shop with confidence, we never see your card details

  • Free Delivery

    When you spend over £49

Get it for Christmas

Order by 18th December and get your order in time for Christmas.^
^Excludes Made to Measure curtains, furniture and other large items.

Standard UK Home Delivery

Delivery is FREE when you spend £49 or more*

£4.95 Delivery charge for orders under £49*

Delivered in 4-6 working days

Mainland UK delivery only

Standard UK mainland home delivery is free on orders over £49* and will take between 4-6 working days from receipt of order regardless of how many products you buy. We reserve the right to vary the terms of this promotion at any time, or to withdraw this promotion altogether

Please be aware that your order may be delivered to you in multiple parcels.

Please Note: Deliveries to the following postcodes can take up to an additional two days to arrive:

Scottish Highlands postcodes: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH28-26, PH30, PH31-41, PH49-50.

Scottish Islands postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

Remote areas of the UK postcodes: BT & ZE.

If your order was due to be delivered on a bank holiday - then this will be delivered the following working day.

Made to measure curtains, furniture and other large items may take longer. Selected garden furniture can take up to 21 working days to arrive. Please check the product for individual delivery timescales.

Tracking your order

Regular notifications by SMS & email, so you don’t have to wait in

Small Print

Our UK home deliveries take place between the hours of 8am and 8pm, Monday to Friday.

If you aren’t in when we call to deliver, we won’t always need a signature, you can arrange to leave it with a neighbour or in a safe place for you. Sometimes there may be problems delivering to the specific address which you have given us. If this happens we will contact you to discuss this.

We can deliver to any part of the United Kingdom. At this stage, we are not able to deliver to locations outside of the UK, including the Channel Islands, Isle of Man, the Republic of Ireland, or mainland Europe.

Each order made will be charged separately.

*Free delivery on orders over £49 does not apply to orders containing rugs with a Channel Islands delivery address. Delivery to these locations will be quoted at checkout.